Effective Date: March 20, 2026
Welcome to JobGoog.com. This Refund Policy explains the terms related to payments, refunds, cancellations, and any paid services that may be offered through our platform.
At present, JobGoog.com allows candidates to search and apply for jobs free of cost. However, this Refund Policy applies to any current or future paid services, premium features, employer packages, advertisements, subscriptions, or promotional services offered on the website.
Free Services for Candidates
Job seekers can register, upload resumes or CVs, search job opportunities, and apply for jobs on JobGoog.com without paying any fee. Therefore, no refund is applicable for candidate-side free services.
Paid Services
From time to time, JobGoog.com may introduce paid services for employers, recruiters, advertisers, or other business users. These services may include, but are not limited to:
- Premium job postings
- Featured listings
- Resume database access
- Subscription plans
- Promotional or advertisement packages
- Employer branding services
All charges for such services will be clearly communicated before purchase.
Refund Eligibility
Refunds may be considered only in limited circumstances, including:
- Duplicate payment made for the same service
- Payment deducted but service not activated due to a verified technical error
- Incorrect amount charged because of a system issue
- Cancellation approved by JobGoog.com under specific service terms
Any approved refund will be processed only after verification of the payment and service issue.
Non-Refundable Services
Unless otherwise stated in writing, the following are generally non-refundable:
- Successfully activated job postings
- Featured or promoted listings already published
- Subscription plans already started
- Advertisement or branding services already delivered
- Resume access or candidate database services already used
- Payments made for completed digital services
Moreover, no refund will be issued for dissatisfaction arising from hiring outcomes, number of applications received, candidate quality, business performance, or recruitment results.
Cancellation Policy
Users may request cancellation of a paid service before the service is activated or delivered. However, once the service has been processed, published, activated, or consumed, cancellation may not be possible.
Therefore, users are advised to review all service details carefully before making a payment.
Refund Request Process
To request a refund, the user must contact JobGoog.com through the official contact method or support channel and provide:
- Full name
- Registered email address
- Payment details or transaction reference
- Description of the issue
- Reason for requesting the refund
After receiving the request, our team will review the matter and determine whether the refund qualifies under this policy.
Refund Processing Time
If a refund is approved, it will be processed through the original payment method within a reasonable period, depending on the payment provider, bank, or financial institution. Processing timelines may vary based on external banking procedures.
Right to Reject Refund Requests
JobGoog.com reserves the right to reject refund requests if:
- The request does not meet the eligibility conditions
- The paid service has already been delivered or used
- Incomplete, false, or misleading information is provided
- The issue arises from user error, negligence, or misunderstanding of the service
Changes to This Refund Policy
We may update or modify this Refund Policy at any time to reflect changes in our services, payment models, or operational practices. Any changes will be posted on this page with the updated effective date.
Contact Us
For any questions regarding payments, cancellations, or refunds, please contact JobGoog.com through the official contact page or support channel available on the website.