Returns & Exchange Policy
Effective Date: March 20, 2026

Welcome to JobGoog.com. This Returns & Exchange Policy outlines the terms related to returns, exchanges, and modifications for any paid services or digital products offered on our platform.

Since JobGoog.com primarily provides digital services such as job postings, resume access, and online recruitment tools, traditional physical returns do not apply. However, the following policy explains how we handle eligible cases.

Nature of Services

All services offered on JobGoog.com are digital in nature, including:

• Job postings and featured listings
• Resume/CV creation and design services
• Resume database access
• Employer subscription plans
• Promotional or advertisement packages

Therefore, once a service is activated, delivered, or accessed, it is generally considered consumed.

Returns Policy

As we do not sell physical products, returns are not applicable on JobGoog.com.

However, in exceptional cases involving technical errors or incorrect service delivery, users may contact support for resolution.

Exchange Policy

We may allow service exchanges or adjustments under specific conditions, such as:

• Upgrading a job posting to a featured or premium listing
• Modifying an existing service package before activation
• Switching to an alternative service of equal value (subject to approval)

All exchange requests are subject to review and approval by JobGoog.com.

Eligible Cases for Adjustments

We may consider exchanges or service corrections in the following scenarios:

• Wrong service selected due to a genuine mistake
• Duplicate purchase of the same service
• Technical issues preventing service activation
• Errors in service configuration caused by system issues

Users must report such issues within a reasonable time frame after purchase.

Non-Eligible Cases

The following situations are not eligible for returns or exchanges:

• Services already activated or used
• Completed resume or CV design services
• Featured or promoted job listings already published
• Dissatisfaction due to hiring outcomes or application results
• Change of mind after purchase
• Delay in candidate responses or recruitment results

Request Process

To request a return-related clarification or exchange, users must contact JobGoog.com with:

• Full name and registered email address
• Payment or transaction details
• Description of the issue
• Requested action (exchange or correction)

Our team will review the request and respond within a reasonable time.

Processing of Approved Requests

If an exchange or adjustment is approved:

• The service will be modified, upgraded, or replaced accordingly
• In some cases, a credit or alternative service may be provided instead of a refund

All decisions will be made at the discretion of JobGoog.com.

Limitation of Liability

JobGoog.com shall not be held responsible for:

• User errors during service selection or purchase
• Business outcomes such as hiring success or candidate response
• Delays caused by third-party tools or services

Changes to This Policy

We may update or modify this Returns & Exchange Policy at any time. Updated versions will be posted on this page with the revised effective date.

Contact Us

For any questions or requests related to returns or exchanges, please contact us through the official contact page available on JobGoog.com.